What to include in your message
- Device model and iOS version
- App version (from Settings)
- Steps to reproduce the issue
- Screenshot if possible
Support
If you have issues with translation, flashcards, sync, reminders, or subscriptions, please contact us and include your app version and short problem description.
Tip: in the app, open Settings and copy your installation ID - this helps us investigate faster.
Response time
We usually respond within 1-2 business days.
This page is intended for App Store Connect Support URL.